FREQUENTLY ASKED QUESTIONS
WHAT DOES BREAKTHROUGH DO?
We design, engineer, and build custom pieces, stages, backgrounds, pop-ups, and booths for anyone who needs something specific, branded, impactful and memorable. We specialize in live, tactile, and memorable experiences. No two projects are ever the same, and that’s how we like it best!
HOW MUCH TIME DO YOU NEED?
We understand that the event world moves at breakneck speed, and our shop capabilities and network of production partners allows us to complete complex projects quickly once a design is agreed upon. Let us know what you are thinking of having produced and we will always give you an honest time estimate. Because we have experience producing a variety of assets big and small, we are able to give you an accurate timetable quickly, and we can also make suggestions on adjustments to make the process more efficient.
CAN YOU BUILD THIS?
We specialize in the outside-the box and non-traditional builds, and when we are involved in the design process, we never draw something we can’t build. In the rare moments when we receive a proposal that is outside of our scope, we will let you know as soon as possible to allow time to adjust a design (if possible) or connect you to someone better equipped to handle your specific needs.
DO YOU DO EVERYTHING IN HOUSE?
Wherever possible we produce from the ground up in our shops and studios. However, we believe "A Jack of All Trades is a Master of None". It’s cliché, but we know what we do well, and we know what our production partners do better. We will always be clear about what we produce and where/when we are outsourcing to trusted partners.
WHAT IS YOUR PROCESS?
If you have a sketch or an idea, let us know and we will render it
If you have a design, let us know and we will engineer it.
If you have build drawings, let us know and we will build it.
Wherever you are in your process, we can seamlessly jump in to get you to the finish line.
We want to understand more of your process and understand how we can better fit into streamlining the workflow for you.
WHERE ARE YOU LOCATED?
We currently have shops and offices on Long Island, New York and Charlotte, North Carolina, but the ability to build and deploy anywhere in the country
DO YOU TRAVEL// WHERE IN THE US CAN YOU HELP?
Our onsite production leads are able to travel anywhere in the US to lead local crews to assemble and strike. We have relationships with trusted and skilled hands all over the country!
DO YOU PROVIDE STORAGE OPTIONS?
Yes! We have facilities in New York, North Carolina, but can help set up storage solutions appropriate for your project anywhere in the country.
WILL I GET INSTRUCTIONS ON HOW TO SET THIS UP?
Yes! We take detailed photos throughout our build process and assemble and break down our projects before they leave our shop so that we can troubleshoot any problems with setup. We document this process in order to create a detailed installation guide as well as assembly videos so that are projects are shareable and user friendly.